Customer Testimonials
Our experience with the dealership was nothing but amazing. We were treated with respect and felt heard. Salesperson Sukhdeep, answered all of our questions and kept us informed. We are beyond happy with our new vehicle and would recommend it to family and friends.
Rocky will always go the extra mile to help you out . He is a very friendly , honest and nice person to deal with . He has come a long way since I first dealt with him in 2019 , and was very happy he is still part of the Capital Ford Team as he is the person I always like to do business with . He has always kept in touch with us over the last 6 years after making our first purchase with him . Thanks Rocky Art & Pat
Scott did an amazing job finding the perfect truck for me!
I recently purchased a car from Capital Ford and had an outstanding experience! A huge thank you to Aditya (Marshal) and Abhijit (Abhi) for their excellent support throughout the process. Both were knowledgeable, patient, and genuinely helpful. They took the time to understand what I was looking for and made the entire experience smooth and stress-free. I highly recommend Capital Ford and especially appreciate the professionalism and dedication shown by Marshal and Abhi. Great team, great service!
Excellent customer service. Vehicle was fixed very quickly. All around great experience, would definitely recommend over the other for dealer.
Have been dealing with Capital Ford for years and they never seem to disappoint!!
I recently purchased a new to me F150 from them, I was primarily dealing with Abbi who is now in the finance division at the dealership. I have previously dealt with Abbi on some deals in the past when he was in sales, instead of passing me off to another sales staff he handled my purchase personally, loaned me a vehicle while mine was being prepared, and was always available to answer questions and make the whole process very smooth (as usual). True “Rockstar”
This customer ... Read More Google - Jul 1, 2025
Great experience shopping. The sales team was helpful and answered all our questions
Friendly , honest , excellent ,very nice person when I meet him, and he’s very kind,
rocky was a professional knowledgeable easy to deal with and made the buying process smooth stress free and enjoyable.
Great service! And great deal I highly recommend rocky at capital ford Lincoln. thank you
I recently purchased a 2020 Explorer from Capital Ford, and the experience was fantastic from start to finish. Sara was absolutely awesome to deal with — she took great care of me every step of the way. She made sure all of my questions were answered thoroughly and went out of her way to make sure I understood everything about the vehicle before driving off the lot.
Sara also arranged a courtesy driver to pick me up when it was time to pick up the car, which made things super convenient. It’s clear she genuinely cares about her customers and wants ... Read More DealerRater - Jun 21, 2025
Extremely satisfied as we are very happy of the car that we got. We’ve been planning and looking around and finally we saw and found the car that we really wanted. Thank you Ford!
Great experience! The recall and oil change were done quickly and smoothly. Staff was friendly and kept me updated. Appreciate the good service!
Dropped my vehicle off for some bumper warranty work. They did a great job and provided excellent customer service from the front counter to upper management. 👏🏽
Excellent experience and sales service with Sara Tsang,she put the time and work in and found us a vehicle that is perfect for our family and we're thrilled with our new to us Kona,we highly recommend stopping in if you're looking for new or used!
Kash and Napoleon were absolutely amazing to deal with and went above and beyond with customer service . Highly recommend these 2 to anyone and a pleasure to deal with !!!
Highly recommend Capitol Ford Lincoln! We were looking for a used vehicle and met with Sara Tsang. She had the knowledge and put it to work for us, as a bonus she is genuinely kind, sweet and good humored, she found us a vehicle that suits our family perfectly 👌 We love our new to us Hyundai Kona. The finance service was also easy and went smoothly.
I am writing to express my sincere gratitude for the exceptional service I received during my recent visit to your dealership. Amazing staff and excellent customer service.
Great experience with the dealership. Sara is very knowledgeable and explained every process along the way. She is the go-to person.
We recently visited Capital Ford with the intention of simply browsing for a reliable SUV. As we arrived, Scott greeted us in the parking lot—even while assisting other customers—and immediately made us feel welcome and valued.
Within minutes, Scott began asking thoughtful questions about our preferences and budget. He quickly presented us with options that fit our needs, including the Ford Bronco and Escape. His knowledge of the vehicles and his approachable, no-pressure demeanor made the experience very pleasant.
Although we initially stated that we weren't ready to make a purchase, the test drive was so positive ... Read More Google - Jun 4, 2025
⭐⭐⭐⭐⭐
Amazing Experience at Capital Ford!
I had an absolutely fantastic experience at Capital Ford. From the moment I walked in, the staff were friendly, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for and made the entire process smooth and stress-free.
The salesperson Sarah was professional and went above and beyond to make sure I felt confident and comfortable with my decision. The finance team also made everything easy to understand and were super efficient.
I drove away feeling excited and taken care of. If you’re looking for a dealership that truly puts ... Read More Google - Jun 4, 2025
Five-Star Experience at Capital Ford Lincoln!
We recently purchased a 2025 Ford Escape ST-Line Elite from Capital Ford Lincoln, and from start to finish, the experience was nothing short of exceptional.
From the moment we walked in, we were welcomed with professionalism, friendliness, and genuine care. Taylor Heuck, our product specialist, was outstanding. Taylor’s knowledge of the Escape ST-Line Elite was impressive—every question we had was answered with clarity and confidence. He took the time to walk us through all the features, test drive options, and helped us feel 100% comfortable with our decision. No pressure, just great service.
On ... Read More Google - Jun 3, 2025
The dealership. and staff were excellent courteous and professional and understood our needs and price point
Today I bought myself a Ford Bronco. Probably purchased about 10 cars in my life and I've never had such an awesome experience from start to finish!! Denise was the one who got the process started for me. She was amazing! Set everything up for me and talked to everyone in advance so they knew I was coming, what I was looking for, and let them know what my limits were in terms of price etc. It was so helpful! I then worked with Brad and Brady who were both so great. Chill, not pushy, and very informative. An amazing ... Read More Google - May 23, 2025
Very knowledgeable! Kept me well informed about my vehicle's status and what needed to be completed.
Kevin White was very helpful at helping my dad and I find the perfect ride for him. Rather than tell us what we wanted, he asked us a bunch of questions and went through a bunch of inventory with us before we finally found what fit our needs. He was very patient with us and left us with a very good impression of Capital Ford.
Staff was very polite and knowledgeable. Service was quick and reasonably priced.
Great friendly Dealer! Sarah is an awesome sales lady listened to what I wanted and didn’t stop until our needs were met.
Thank you Kevin, the team at Capital made our process very easy and stress free!
Went in looking at a used vehicle, ended up with a new one of the same and payments were similar! Great service
Rocky, Nepolean, Brett, and Darren were all very transparent during the buying experience. It was a great experience where other dealerships feel more pressured.
Rocky went above and beyond to make sure I understand the vehicle and that I was satisfied with the sale of the vehicle. He even came in on his day off.
Fastest deal ever! They had what I found online and made it possible the next day. Life savers thank you kindly 🙏 ☺️
Buying a preowned vehicle was a nice experience at Capital Ford. Dealing with Sara, Napoleon, and Abbi was pleasant and they accomodated my schedule.
Simply the best ford dealership in town.
Very accommodating dealer and is responsive to every questions. He’s very helpful in every ways possible
The best service around! Most of our service has to be done on Saturdays, our vehicles are in and out quickly and staff are always wonderful to deal with.
you will not regret it if you choose capital Lincoln
Kevin was so great to work with. He was incredibly helpful and knowledgeable and made the experience so smooth. I highly recommend him!
Our salesman was Mahli. He was very knowledgeable regarding the vehicle we were interested in purchasing. He found a vehicle to suit all our needs. He was very kind. The sales manager was also very knowledgeable and fantastic to deal with.
Sara was impressive, she was informative knowledgeable and kept on track. She listened to my questions, gave me excellent advice and didn’t try to over sell me.I would recommend her to my friends.
We had the best experience at Capital Ford last week when we brought a truck there. Sara Tsang went the extra mile for us, getting us the vehicle we wanted, and getting everything done for us after the sale. Thanks Sara! We really appreciate it!
Thankyou Sara for your understanding and no pressure approach which gave me the confidence to use Capital Ford Lincoln for my recent vehicle purchase. I would definitely recommend Sara and Darren( Finance) for a positive sales experience.
Mr. Jisong Mao has extensive professional knowledge and excellent service. Enthusiastic in helping us, we bought the car we wanted. Buy a new pickup truck in a few months and then find Mr. Mao to purchase it.
Booked for service and everything went well. Friendly staff, awesome service manager who take action withy concern regarding my vehicle. Thank you Jeff, Mike and the rest of the team. Highly recommended.
Service was above and beyond they kept my vehicle until they found what was wrong and fixed it right away got to give a thanks to Nikkie.
Jon and the team at Capital Ford was great to deal with and the pricing was better than any other dealer.
Scott worked with me to find the vehicle that worked best for my budget and needs and helped make everything work out for me.
I came just to learn a bit about the car and take a test drive, but I ended up liking it so much that I drove away in a brand new car the very same day 🙂 Big Thanks to Malhi !
Good experience
I had a fantastic experience purchasing my Ford Maverick Tremor at Capital Ford. The sales team was knowledgeable and helpful, making the process smooth and stress-free. The finance department was just as great—everything was explained clearly, and the paperwork was quick and easy. From start to finish, the service was top-notch. I highly recommend this dealership to anyone looking for a great buying experience!
I absolutely love that my vehicle is picked up and returned with work completed and a phone call to make sure we agree on work being completed.
I had an amazing experience purchasing my vehicle! Kevin was incredible helpful, knowledgeable and made the entire process smooth and stress-free. He took time to answer all my questions, provided great insight on difference models, and ensured i found the perfect vehicle for my needs. There was no pressure, just honest guidance and top notch customer service. I couldn't be happier with my purchase and highly recommend this dealership to anyone looking for a great vehicle and hassle free buying experience. Thank you again Kevin.
He was very knowledgeable about the truck and explained everything very well. I have not needed Service yet but I’m sure I will be treated well
I had a excellent on-line experience my Salesperson Jon and it was refreshing to see his commitment to meet my expectations. When the vehicle was delivered to me Jon took the time to go over it. There was a slight problem hooking my phone up to Maps. Jon wasn't going to give up until he got it figured out and installed properly I truly appreciate his efforts. Thank you Jon for your commitment to excellent customer service
Extremely satisfied as at first time buyer with my experience I had at this dealership. I never felt in any way that my needs were not being met here. The Ford team is extremely supportive and has the best customer service. Would definitely recommend this dealership to anyone.
I would like to acknowledge the FORD team that assisted my husband and I today. We were immediately greeted with kindness and professionalism by Taylor Heuck. He took the time to show us every vehicle that we were interested in, without pressuring us into a vehicle of the dealerships choice. Taylor's service was amazing and he provided all the services that we needed. He then introduced us to Mirnal Kashyap who did an exceptional job at getting us a fair trade value for our vehicle. Mirnal then got us an amazing deal on the vehicle that we absolutely loved. ... Read More Google - Mar 15, 2025
Sukhi, Mirnal and Abbi made my purchase very easy and the level of service provided to me was top quality.
This was the second car I have purchased from Sara. Always a great experience. She listens to what my requirements are including budget and works hard to find everything you want in a vehicle and stay within your budget. Highly recommend.
I have dealt with them for many years, and have always had great service. I have always appreciated the personal interaction with the employees and the satisfaction I have felt afterwards (service or sales). I do not feel inclined to go anywhere else.
Good customer service, very friendly, very satisfied with the service! Highly recommended!
The sales and finance were very accommodating and helped expedite the entire process. Very knowledgeable. Would definitely recommend for anyone looking for a new vehicle.
Mike was super helpful in addressing all my maintenance concerns on my F150. The Capital shuttle is always a good experience in getting to and from work. Great service!
Absolutely the best customer service, every person I dealt with was extremely helpful and extremely personable. Thank you all so much.
Sara Tsang was extremely helpful when my wife bought a new car. She took the time to go over every detail of the car’s features. Then she even helped me find the key fob feature on my older truck. She is very knowledgeable about Ford vehicles
We had a fantastic experience with Malhi at the Capital Ford Lincoln. He took the time to really listen to what kind of car we were looking for and showed us multiple options that matched our budget and taste perfectly. We appreciated his patience and dedication to helping us find the right fit. We never felt pressured, and his approach made the whole process enjoyable and stress-free. Highly recommend working with Malhi!
I've known Jon Barabash at capital for years and he's always made it such a good experience. He's the first person and place I always think of and recommend whenever buying a vehicle comes up. I feel he's not there just to sell cars, he's there to help us find a solution that works for us and our family, and that we can feel good about. He's got a huge heart, and you know it every time you speak with him. I highly recommend anyone to go talk to Jon.B if you want ... Read More DealerRater - Feb 24, 2025
I've known Jon Barabash at capital for years and he's always made it such a good experience. He's the first person and place I always think of and recommend whenever buying a vehicle comes up. I felt he's not there just to sell cars, he's there to help us find a solution that works for us and our family, and that we can feel good about. He's got a huge heart, and you know it every time you speak with him. I highly recommend anyone to go talk to Jon.B if you want ... Read More Google - Feb 24, 2025
thanks shagun you're customer service skills are 100%
I got more than I bargained for...and I got the truck l need to haul ass!
Rocky is outstanding,very professional and excellent in every thing that he did during my transaction with him.I would say that he is an asset to your company!He even checked on how is everything going on with my new purchased suv which is I believe above and beyond his duty.He is more than a contribution to your company’s success!